Archive for April, 2009

Online Software to Track Social Media Campaigns for Social Media Analytics

Social Media Metrics plugin for Google Analytics

Social Media Metrics plugin for Google Analytics

How do you track the results of your social media marketing? We’ve talked in earlier posts about how to use basic Google Analytics to understand traffic to your website from a marketing perspective.  We’ve also covered several of Google Analytics’ advanced applications, like segmentation and event tracking, that allow you to dig deeper into the data.  But these metrics don’t capture much from social networks like Facebook or Linkedin, recommendation sites like Digg or Stumbleupon, or microblogging services like Twitter.

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HOW TO: Create Groups for Twitter

by Doriano “Paisano” Carta

One of the most demanded features for Twitter has been the ability to create groups, allowing members to focus on different sets of people they’re following. For example, you could create groups for all of your fantasy league friends, colleagues at work, friends in real life, family members, and so on.

Because Twitter still does not provide any group feature, it has opened the floodgates for countless third party solutions. There are many different ways Twitter members can create virtual groups. Here is a roundup of some of the most popular methods employed today.

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Can Twitter Really Help Your Small Business?

Use Twitter to market your homebased business.

By Lesley Spencer Pyle

updated 9:00 a.m. MT, Wed., April 8, 2009

You’ve probably heard of Twitter, even if you aren’t sure what it is. Twitter is a free social networking and micro-blogging service–think public instant messenger stream. From your mobile device or computer you send updates called tweets, which are text posts of up to 140 characters. Your tweets can be read by others, and you can sign up to follow the messages others write so that you can get short, quick updates from them.

As a homebased entrepreneur, Twitter gives you an open door to connect not only with other entrepreneurs but also other companies, marketing experts and more. As homebased entrepreneurs, these tips, connections and opportunities can spell great marketing options for you.

The bottom line is Twitter can help you grow your home business.

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13 Twitter Tips and Tutorials for Beginners

Just starting out on Twitter? Looking for some Twitter Tips to get you started?

twitter-tips-beginners.png

Twitter is bound to have a load of new users today as it is being featured on Oprah - so I thought it might be a good day to share some tips for the beginner Twitter user who is just getting going with the medium.

  1. What’s in it for Your Followers? - How to be Useful on Twitter
  2. 10 Easy Steps for Twitter Beginners - good sound advice and tips on getting going on Twitter
  3. 8 Sure-Fire Ways to Tick off the Twitterverse - a few things to avoid on Twitter
  4. 5 Ways I Benefit from Twitter - this outlines why I love Twitter in my business of building blogs
  5. Defining Your Twitter Goals - this one is more for those who want to use Twitter for other purposes than just letting their family know when they’ll be home.
  6. How to Set up a Twitter Account - most of your are probably past this one but it could be useful if you’re a ‘Pre-Twitter’ user.
  7. 5 Steps to Model Successful Twitter Users - an exploration of a few ways that Twitter is being used
  8. Think Like a Toddler and Find Your Voice on Twitter - using the analogy of growing up as a kid to growing as a Twitter User
  9. Twitter in Plain English - cool video on the basics of Twitter
  10. What Twitter Application is Right for You? - looking at some of the tools people use on Twitter
  11. 10 Traits of Highly Effective Twitter Users - some good advice for growing your profile on Twitter
  12. How to Get More Followers on Twitter - a question many ask. If you’re not a celebrity to start with - you might want to read this.
  13. 6 Ways to Maximize the Use of Your 140 Characters - basic ‘Tweet Writing Tips.

To keep up to date with more Twitter Tips and Tutorials for both individuals and businesses wanting to get on Twitter - follow us on Twitter and subscribe to our news feed.

© 2008 TwiTip Twitter Tips.

Streamlining Your Twitter Feed - Groups to the Rescue

by Nathan Hangen - Follow him @nhangen.

I like to compare Twitter to a new relationship. At first, you are interested, but your guard is up. However, as time goes by, you find yourself spending more and more time together until the relationship blossoms and takes on a life of its own. Twitter has a great way of pulling you in like this in a way that no other social network can. Everyone seems warm and friendly and you quickly find that you can take your guard down and start talking with people from all over the world as if they were a guest in your home.

I love Twitter for this reason because it seems that it has never been easier to build so many relationships so quickly. This is really something most of us, unless we are celebrities, have never had to face before. That is, having to deal with thousands of friends at once. At first, a few hundred friends are easy to manage, but soon you have a list of thousands that you have to sort through. It can become a daunting task trying to keep up with everyone, much less interact with them. This is why I don’t think I’d be able to use Twitter without TweetDeck and why I think that the following advice just might save the Twitter interaction that you’ve come to love.

What we are going to do is turn a normal Twitter feed into something that is easy to use and makes interacting with people much easier. If you don’t have TweetDeck, then I highly recommend that you go and grab it now before you finish reading this post. Although Twhirl does come in handy for certain tasks, in my opinion, nothing works as seamlessly with Twitter as TweetDeck does.

Separate Your Follows

The first thing we are going to do is take a single Twitter feed and make it manageable by using groups to filter the people you follow. Since Tweet Deck only lets you have 10 panes open, I’d like to save a few for brand and personal searches. So in this instance, we are only going to add 3 groups. When you first install Tweet Deck, you’ll have a pane for friends, replies, DM’s, and a TwitScoop Window. This will leave you with 3 open panes for anything you wish down the road.

For now, I’d like to use the following strategy:

1. Create a group for friends that you either interact with often or who’s Tweets you don’t want to miss. You can call this group friends, associates, network, or any other name that you choose. We’ll use this group to highlight peers and associates so that you can reply and RT easily.

tweetdeck-screen1

2. Create a group for new followers or people you would like to follow you. I like to use this group as a reminder to interact with people I haven’t really had a chance to meet yet. Sure, most people send auto-DM’s, but that isn’t really interacting. Although you will make an effort to monitor and interact with this group more than normal, the goal is to eventually move them to your friends group or the main “All Friends” pane.

3. Although it might sound corny, I also like to create a group for what I call “gurus” or “experts.” This group is usually relatively small, but this is the group where I place content experts. For instance, guys like @ChrisBrogan, @DarrenRowse, or @TonyRobbins will go here. Since I find it to be a good practice to keep up on what the experts are saying, this allows me to easily keep up with industry trends.

How to Use these Groups

Now that we’ve created these three groups, I’d like to share my strategy for using them. The first group is fairly obvious…you will reply and RT with your friends, trying to keep up while also bringing others into the conversation. I like to build my network by meeting the people that my friends hang out with and this is a great way to do so. Just watch for common names and you’ll start to recognize the names rather easily. Tweet Deck makes it really simple to follow them too, just click the name and then hit the follow button.

Another reason that this group works well is that Twitter seems to lose replies and DM’s rather often. Having the people most likely to send a reply to you in their own pane makes it easy to check for missed Tweets on other feeds.

To be honest, the second group strategy is a new tactic that I started using only recently. However, I’ve been using it for a few weeks now and it has really made it easier to expand my interaction on Twitter. Most of the time when you add a new follower they get lost in the Twitter stream pretty quickly. Eventually, you forget who you just met and who you’ve had on your list for longer periods. Having a separate pane of new friends makes it much easier to build relationships with them. Some of my favorite people on Twitter started out as new fans. People will instantly appreciate the fact that you’ve reached out to them and once you’ve done that it becomes much easier to build trust.

The last group of “gurus” or “experts” comes in handy for finding posts to RT or read. I also learn who they interact with on a regular basis, at which point I make an attempt to reply to or follow them. Although many of these people have tens of thousands of followers and don’t really have time to reply to everyone, if you make an attempt to reply every now and then they might recognize your name. This is the first step to getting noticed, which can lead to networking, guest posting, or joint venture opportunities. Don’t get me wrong, I’m not suggesting you spam this list, just keep it handy for staying up to date on industry trends and other people that you might want to follow.

Additional Twitter Tips

No Twitter post would be complete without some additional networking tactics and some Twitter etiquette to follow, so I’d like to offer just a few more tips that might help you improve your Twitter experience.

The first rule of thumb is that if you want to get noticed, then you need to help others get noticed. I can’t tell you how annoying it is to constantly be bombarded with self-made experts telling you how great they are hoping that you’ll believe it. I also grow tired of watching people spam their own links. If you really want to get noticed on Twitter, then you should help others get noticed first. Spend some time recommending people to your followers, whether it be a blog post, website, or a general follow recommendation. Many of the people that do well on Twitter spend more time giving than getting, so do your part to lift others up if you expect them to do the same for you.

Next, if you send an auto-DM or a Tweet that says you’ll do something, then back it up. If you say you’ll read a blog post, then do it and comment back about it. Don’t try and pull a fast one hoping that people will read your links anyway. This just isn’t a good way to do business and eventually someone will ask for your opinion. It also really bugs me when people send an auto-DM that asks about you, but when you reply they ignore your response. Sure, sometimes replies get lost, but don’t let that be your excuse. If you want to build a network on Twitter, then you need to stand by your word and do what you say. No one likes a liar.

Overall, I think most people have good intentions with Twitter, but there are always a few bad apples that spoil the bunch. Reaching out to others is a great way to build a group of fans and filtering your Twitter feed is a great way to do this. The key to using any social tool effectively is being able to access as much information as you can in as little time as possible. Tweet Deck groups make this incredibly easy and I think once you try these three techniques, you’ll find all sorts of new ways to use Twitter. Just make sure you share them with me when you get the chance!

© 2008 TwiTip Twitter Tips.

11 Useful Twitter Tools That Don’t Require Your Password

by Alexander Moya Barquero of Tecnovits (Spanish). Follow him @twivits.

Image by respres

Image by respres

Twitter tools have emerged all over the web, as this great service offers many ways to get in touch with people that really matter to you. However, safety is another of those things that matter and not all Twitter tools are trustworthy.

But don’t be alarmed, not all the tools out there are after your twitter identity! Let’s have a look at 11 twitter tools that don’t require your password and are still very useful and powerful:

Statistics:

TweetStats: Statistics for your Twitter account, this tool graphs the amount of hourly and monthly tweets of your account, the amount of replies and the interface that you use the most.

TwitterFriends: One of the most complete Twitter statistic tools, with just your twitter username you can find out very impressive statistics, but don’t just take my word for it, Darren wrote a more complete review of this tool: TwitterFriends - A Useful Twitter Metrics Tool

Ranks:

TwitterGrader: If you’re into ranks and grades, TwitterGrader will grade your account from 0 to 100 based on your account’s followers, following and number of tweets. You will also be given a rank, this will measure the impact of your account on the twitter sphere.

Are you in the Twitter Elite for your country? Use the tool and find out!

ReTweetRank: This tool ranks your account based on the number of retweets you get.

Tweeple Discovery:

NearbyTweets: Want to find tweeples near you? This tool finds people who tweeted near you, great tool for discovering new members to follow.

Twubble: Tired of subscribing to other accounts just so they can recommend people to subscribe to? (Yes @mrtweet, I’m talking about you.) By just filling out you twitter username, Twubble recommends user to follow based on your friends following. [Editor's Note: Update - Twubble does indeed ask you to log into Twitter's API with your username and password. - Lara]

Tweeple Unfollowing:

Twitoria: As time passes by and your “following” list becomes longer, there are bound to be a lot of spammy, unwanted, not used accounts, this tool tells your which of the accounts your following hasn’t updated recently in the last week, month or year and other time spans.

Qwitter: Besides having a very funny name, this tool will notify you by email when someone stops following you, and it only requires your username and an email address to send the notifications to (it also has a moving hand, so there’s another reason to use it).

[Editor's Note: Qwitter has been known to be pretty unreliable in terms of timely notifications. People have complained that they hear nothing for weeks or months, and then all of the sudden get 20 or 30 emails all at once, saying someone unfollowed them after their most recent tweet - when in reality, they may have unfollowed weeks ago, after a different one. - Lara]

FriendOrFollow: Find out who isn’t following you back with this tool.

Miscellaneous Fun Tools:

Tweetwasters: How much time do you spend on Twitter? This tool will tell you and only requires your username.

TweetWheel: This tool lets you find out which of your friends know each other, planning a party or going out for a movie? Find out who knows who with tool and avoid awkward moments. ;)

Know other good Twitter tools that don’t require your password? Share them with us!

Get more tips and tutorials like this. Subscribe to our RSS feed or follow us on Twitter.

© 2008 TwiTip Twitter Tips.

Twitter For Churches and Non-Profit Organizations

by Mickey Mellen from Mt. Bethel Church of Marietta, GA. Follow him @mickmel.

Many churches and organizations are feeling like they should be on Twitter, but they’re not sure how they can use it for their cause. Here are a few techniques we’re trying at Mt. Bethel that may give you some ideas on how to get started:

  • Showcase your staff: On your organization’s “staff” page, give clear links to those that are on Twitter. This is also a good place to link to their profiles on other social networking sites such as Facebook, LinkedIn, etc. Here’s ours as an example
  • staff-listing

  • Summarize your staff tweets: Zappos does a great job of showing off their employee tweets. Kent Brewster has a script that can be plugged into almost any site to create a similar thing. To make it work, create a new twitter account and have it follow all of your staff members (and no one else). Plug that new twitter account into the script, and voila!
  • Show live chats from events: A simple hash tag can go a long way. At a recent youth event, we enouraged people to use a hash tag when discussing the event, then we pointed parents to the Twitter search results page for that hash. It was very popular, but you run the risk of a bad apple saying some inappropriate things, and it can’t be cleaned up if you’re using this method.
  • Find how who else related to your organization is on Twitter: If you have an e-mail database of your users/congregation, you can import that list to a new gmail account, then have Twitter search that account for active members. Follow them to see what’s going on, and many will follow you back.
  • Tweet from retreats, events or mission trips: A great way to keep the people at home informed is a Twitter account dedicated to that event (like our current mission trip to Ecuador). The advantage to this over a hash tag is that parents and other concerned parties can subscribe to that user can get updates on their phone.
  • Post weather-related news: If you have ongoing weather-sensitive events, such as outdoor sports, create an account dedicated to field conditions. Our recreation update account is often very quiet, but it’s worth gold on rainy Saturdays in the summer. It saves a LOT of phone calls from wondering parents.
    rec-update
  • Post your blog entries: While the best Twitter interaction is personal, some users are losing interest in RSS feeds and just focusing on Twitter. Point your blog to a Twitter account as an alternative to RSS and e-mail subscriptions (blog to twitter). If you use WordPress, Twitter Tools is an excellent plug-in. If not, then twitterfeed can do the job.
  • Always try new things: We created an account that uses sitetweet to post user activity (”user reading xx blog entry”, etc) to a dedicated twitter account. I personally find it a bit overwhelming, but some of the staff (and a few members) think it’s a neat thing to watch.

What other great ways have you found to use Twitter for your church/organization?

© 2008 TwiTip Twitter Tips.

Article Marketing for Small Business Owners

By Steve Wyrostek

As a small business owner, article marketing may be a good approach to establishing yourself as an expert and spreading the word about your business.

Whether you write the articles yourself or have them ghostwritten by a professional web writer, following are a few thoughts you might want to consider:

- Mechanics- Consider writing pieces between 400 and 700 words. That works for search engines as well as reading weary readers.

Write while roaming in the head of your prospect. What words do they use when they search for your product or service?

If you’re writing about exercise equipment does your prospect search for treadmills, weight machines, or exercise equipment? Is your business localized so that prospects search for Chicago treadmills?

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4 Ways to Boost Business With a Blog

Share information, interact with customers and boost your brand–blogs are the perfect way to keep you on top of your industry.
By Jason R. Rich

If done correctly, a blog can attract a dedicated audience to build upon and share expertise, information, ideas and content, while boosting awareness of your company and brand. If done incorrectly, however, you can leave customers feeling dissatisfied and ready to turn to your competitor. Here are four ways you can leverage a blog:

1. Create friend-sumers.
Promote a company, product or service by creating a blog that features how-to advice, news and other information of interest to customers. Through the blog, visitors can post testimonials, feedback, questions and comments, plus participate in surveys. By taking an informal, non-sales approach, a company can interact with customers, gain useful feedback and build an online audience that can ultimately be directed to the company’s main website or retail store.
2. Provide exceptional customer support.
Supplement a company’s existing technical support and customer service with an online forum for customers to openly post questions. While employees can update and maintain this type of blog, users feed it with comments and also tap the knowledge of other users by reading past questions and interacting on the forum. If done correctly, this type of blogging can dramatically cut the cost of personalized technical support and customer service. Check the comments section for frequent users who can be recruited as bloggers to further increase your blog’s content. They can also be asked to “host” certain threads or wikis to encourage dialogue on topics that need a little TLC.

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Twitter: Building Businesses Tweet by Tweet

Entrepreneurs are finding the fast-rising microblogging site to be a useful tool for reaching out to customers

By Jeremy Quittner

Here’s what happened when Chris Savage, the chief executive of Wistia.com, searched for the phrase “private video sharing” on Twitter, a social networking site. One post he found read, “A teacher requested a private ‘video sharing’ Web site so that specialists can observe student behavior—can anyone refer one?”

That got Savage’s attention. He e-mailed back: “Still looking for a private video sharing site?”

Minutes later came the reply: “YES! It’s the first request for one—thought I’d hit up my tweets before [I] go digging.”

Savage: “Cool. You may want to check out Wistia.com. Full disclosure, I’m the CEO; -)”

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